Some houses don’t have a mold spot; they have a mold problem in every room. A line along the bottom of the walls after lake surge or river water. Growth in three bedrooms and a hallway from a roof that leaked through a whole hurricane season. A second home on the lakefront that sat with the power off through July. A rental between tenants with the AC set to eighty and a slow leak nobody saw. We do whole-home mold remediation in Covington, Mandeville, and the Northshore. Call and tell us what happened.
Sequence. We work the house in sections, so that one area is sealed and under negative pressure while another is being cleared, and so that debris from one room never crosses a room that has already been cleaned. We establish where the water came from — all of it, not just the obvious source — before anything gets rebuilt anywhere. And the report at the end covers every room, because that is what a buyer, an insurer, or a tenant’s lawyer will read.
The Northshore’s water comes from three directions. Katrina pushed Lake Pontchartrain across the Mandeville lakefront in 2005, and some of the raised cottages in Old Mandeville were dried from the top and closed up fast. The Tchefuncte and the Bogue Falaya come out of their banks after a wet week, and the houses in the lowlands along them in Covington and Madisonville know the drill. And Ida in 2021 took roofs off across St. Tammany, which meant weeks of rain into attics and walls. Louisiana’s Department of Health said after Ida to clean up mold only after every pathway for moisture into the structure has been closed. That is the order we work in.
Standard homeowners policies generally exclude flood, and many cap mold at a fixed amount even for a covered event. Never assume mold damage will automatically be covered. What we do is photograph, log, and itemize every room so the adjuster has a record to work from — and we tell you what to document after a sudden leak before anything gets pulled out.
Standing byDescribe the room, the smell, or the stain, and tell us whether anything got wet. If we’re available you’ll be connected right away; if we’re on a job you’ll get a scheduled callback, and we’ll tell you which number to watch for so you know it’s us.
Staining on the roof deck above the air handler, a bath fan that ends in the attic, or a leak around a vent boot. Cleaned in place with the attic sealed off from the house below.
The ceiling over the shower, the wall behind the tub, the floor around the toilet. Small rooms that stay wet, and the removal that holds once the water is handled.
Musty air the moment the system starts, or a dark ring around one supply vent. Growth at the coil, in the plenum, or in wet flex duct — cleaned or replaced so it stops spreading.